Welcome — let's get you set up

You're holding the modern version of "ice it."

The NICE1 cools and compresses from a small bedside box. This page walks you through what it is, how to use it, and the safety details. Takes about 4 minutes.

· Iceless · Cannot freeze you · Trusted for 250,000+ operations · Made in Boulder, CO

What you have

NICE1 — iceless cold & compression

No ice cubes. No assembly. The unit uses a small internal water reservoir that we fill at delivery — you only ever press two buttons: temperature and compression.

Cold range
58°F → 42°F
Five preset stages
Safety floor
42°F
Cannot go below — by design
Compression
13 / 26 / 39 mmHg
Low · Medium · High
Operates
Plug & press
Standard wall outlet

3-step setup

Press play in three steps

1

Fit the wrap

Wrap snugly over the joint or area being treated — over a thin layer of clothing or the dressing your surgeon left. It should feel firm but not pinch. If you can slide two fingers between the wrap and skin, it's right.

2

Click the hose into the unit

The hose locks into the front of the box with a single firm push. Listen for the click. If it leaks air, push again until it seats.

3

Plug in & press start

Standard wall outlet. The unit will start at the default temperature and compression. Adjust with the front-panel buttons. The wrap inflates and chills within 30–60 seconds.

Pick your temperature

The temperature ladder

NICE1 has five preset cold stages, designed to match where you are in recovery. Start at the colder end after surgery; step warmer as you progress.

42°F
Acute — first days after surgery
Maximum cold for swelling and pain. This is the floor — the unit cannot go any colder.
46°F
Early recovery
Strong cold for the first stretch when swelling and pain are still high.
50°F
Active therapy
Cooling for between PT sessions and after activity.
54°F
Comfort recovery
Sustained comfortable cold for longer sessions.
58°F
Late recovery — tissue health
Gentle cooling for when you're nearly back to normal activity.

Why 42°F is the floor

NICE engineered the unit so it physically cannot get colder than 42°F — the threshold below which ice burns and tissue damage become a risk. You can leave it on the maximum setting safely.

Compression

Three pressure levels

Compression helps move swelling out of the joint. Start lower; step up if it feels comfortable.

13 mmHg
Low
26 mmHg
Medium
39 mmHg
High

…and three modes for how the pressure delivers:

Zero
Static
Intermittent

Zero — cold only, no pressure. Static — constant pressure. Intermittent — pump cycles on and off, often the most comfortable for long sessions.

Your schedule

A 5-stage recovery sample

A typical recovery pacing — your surgeon's protocol always takes precedence. When in doubt, follow their post-op instructions.

Days 0–3 · Acute

Maximum cold, low pressure, often

20–30 min sessions every 1–2 hours while awake. Coldest setting (42°F). Low compression (13 mmHg) or zero. Goal: knock down swelling and post-op pain.

Days 4–7 · Sub-acute

Cold + light compression

30–45 min sessions, 4–6× per day. 42–46°F. Step up to medium compression (26 mmHg) if tolerated. Use after PT and before bed.

Weeks 2–3 · Recovery

Targeted around activity

45–60 min, 3–4× per day. 46–50°F. Medium compression. Anchor sessions to physical therapy and any swelling flare-ups.

Weeks 3–6 · Sub-acute recovery

Maintenance & flare control

30–45 min as needed, often 1–2× per day. 50–54°F. Use after exercise or long days on your feet.

Weeks 6+ · Advanced recovery

Tissue health, gentle cooling

30 min as desired. 54–58°F. Use after intense PT, the gym, or pushing into new ranges of motion.

Safety

A few things to know

NICE1 is engineered to be hard to misuse — but here's the short list anyway.

You cannot freeze yourself

The unit will not cool below 42°F. Leaving it on maximum is safe; many people use it overnight in timed sessions.

Skin check between sessions

  • Lift the wrap every 30–45 min and look at the skin underneath.
  • Pink is fine. Bright red, very pale, or numb skin → take a break.
  • If you have diabetes, neuropathy, or circulation issues, talk to your surgeon about session length before starting.

Stop the device and contact your surgeon if you notice

  • New numbness, tingling, or skin color change that doesn't resolve when you take the wrap off.
  • Sudden increase in pain, swelling, or warmth at the treated area.
  • Any wound or surgical site change you weren't expecting.

Medical concerns go to your surgical team. For a problem with the device itself (won't cool, error code, leaking), reply to your order confirmation email and we'll handle it.

Troubleshooting

Common questions

The wrap isn't getting cold
Make sure the hose is firmly clicked into the unit — push until you hear it seat. Then check the wrap isn't kinked or trapped under your body. If still not cold after 60 seconds, power-cycle the unit (unplug, wait 10 seconds, plug back in).
It's making a hissing sound
A soft hiss is normal — that's the compression pump cycling. A loud hiss usually means the hose isn't fully seated. Press it in again until it clicks.
How long can I leave it on?
For most stages, 30–60 min sessions with a short break in between is the right rhythm. Overnight use is fine on timed cycles — the unit is designed for it. If your skin feels numb or looks very pale, take a longer break before the next session.
Can I shower / get the wrap wet?
No. The wraps are not waterproof. Take the wrap off before showering, dry the skin underneath, and put it back on after.
Do I need to add ice or water?
Never ice. NICE1 is iceless — never pour ice into it. The unit does use a small internal water reservoir, and we fill it before delivery so you don't have to think about it. If the unit ever shows a low-water indicator, reply to your order confirmation email and we'll handle it.
The screen shows an error code
Note what the code says, then reply to your order confirmation email with a photo. Most error codes are resolvable remotely, and if not, we'll swap the unit same-day anywhere in the Houston metro.
I'm done with my rental — what now?
Reply to your order confirmation email and we'll schedule pickup at your door. No need to clean anything beyond wiping the wraps with a damp cloth — we fully sanitize between every rental.

Ready to set up your recovery?

Sign the rental agreement and we'll deliver — typically next-day across the Houston metro. Pricing is locked at the link.

Order Now → Or read NICE's official quick start guide ↗
Order Now →